FAQ
Frequently Asked Questions in Home Care
General Questions
What is in-home care?
In-home care is non-medical support to help individuals with daily living activities in order to keep seniors in the environment of their choice. A Better Solution In Home Care provides in-home care services such as personal care assistance, companion care, and transportation services. Please contact us at 208-285-2353 for a FREE in-home care assessment to determine if in-home care is the right fit for you!
How to determine if you need in-home care?
Determining when you or a loved one needs in-home care depends on several signs related to daily functioning, safety, and quality of life. Some examples include: difficulty with activities of daily living (ADLs), cognitive decline, poor household management, or a recent surgery.
Please read our blog on “Signs You May Need In-home Care” (link) and give us a call at 208-285-2353 to schedule a free at-home assessment where we can create a customized care plan to serve your needs.
What is meant by adl?
Activities of Daily Living (ADL’s) are the basic self-care tasks that people need to perform every day to live independently. Some examples include: bathing, dressing, grooming, toileting, transferring, and eating. Please read our blog on “The Significance of ADL’s for In-home care” (link)
Is it better to be proactive or reactive when seeking care?
When seeking care for yourself or a loved one it is always best to be proactive! Recognizing when help might be needed with daily living activities and seeking in-home care is a critical proactive step to ensure your loved one will receive the right level of care at the right time.
Care Services Offered
What type of services does A Better Solution In Home Care provide?
A Better Solution offers a range of services to support individuals with daily living activities. These services include:
· Personal care (bathing, grooming, dressing)
· Medication reminders
· Care Management
· Meal preparation and nutrition planning
· Light housekeeping
· Companionship
· Transportation to appointments
· Specialized care for Alzheimer’s and Dementia
Can I get 24-hour in-home care?
Yes! A Better Solution specializes in 24-hour in-home care for those who need it. To determine the specific care you need, please contact us at 208-285-2353 to schedule a complimentary in-home care assessment.
Can I customize my care plan?
Absolutely! Our client care coordinator will work with you to create a customized care plan tailored to your unique needs and preferences. This care plan will change with you.
Our Caregivers
Who are A Better Solution In-Home Care caregivers?
A Better Solution recruits the highest quality caregivers through a critical screening process that includes background checks, drug tests, reference checks, and extensive ongoing training. Our clients can be assured they are in the best hands with any of A Better Solution in-home caregivers.
Are Better Solution caregivers medically certified?
Yes! A Better Solution in-home caregivers are trained professionals who are certified in CPR, first aid, dementia care, and many are also certified as CNAs and HHAs.
Does A Better Solution match a caregiver to my specific needs?
Absolutely! After a complimentary care assessment has been completed our client care coordinator will create a customized care plan and select the most compatible caregiver to serve you based on your specific needs based on skill and personality traits.
Can I meet my caregiver before services begin?
Yes! Once your customized care plan is complete and a caregiver has been selected we schedule a first introduction appointment. We want to ensure complete compatibility with your caregiver to guarantee we are providing the best service to meet your needs.
What if I am unhappy with the caregiver selected for me?
While we make the greatest effort to match our clients with the most compatible caregiver we understand that sometimes the match is not perfect. We want our clients to feel completely comfortable with their assigned caregiver so we will find another caregiver as soon as possible.
How can I apply to become A Better Solution caregiver?
If you are a caregiver or are interested in becoming a caregiver, we would love to hear from you! We are always looking to add experienced caregivers to our team. Please email us at Boise@absihc.com.
Cost & Payment
What is the cost of in-home care?
The cost of in-home care can vary depending on how many hours of care are required each week and the care level requested. A Better Solution offers a complimentary care consultation and creates a customized care plan according to each individual person. Ultimately, you determine the days and times that care is provided, whether it is only a few hours a day or full-service, 24-hour, constant care. A Better Solution is here to help with your in-home care any way that we can!
How can I pay for in-home care?
All non-medical in-home care is paid out of pocket. However, there are other options depending upon eligibility such as Medicaid, Long-Term Care Insurance, or Veterans’ Benefits which may cover the cost of in-home care. A Better Solution In Home Care will work with you and your family to stay within your budget.
Scheduling & Availability
What area does A Better Solution In Home Care service?
A Better Solution serves Boise, Meridian, Nampa, Eagle, Caldwell and all surrounding areas in The Treasure Valley.
What are your hours of operation?
Our phone line is open 24/7 at 208-285-2353 where you will reach a member of our local team. Our in-home caregiving services are available 24 hours a day, seven days a week to ensure you will always get the care you need.
How soon can I receive in-home care?
After your initial assessment, we can begin providing care the very same day! Our in-home caregivers are ready to provide the highest quality care for you as soon as you need.
Safety & Trust
How does A Better Solution ensure the safety of clients?
Safety of our clients is our top priority! We have comprehensive caregiver training, regular home evaluations, and adherence to industry standards to ensure safety for our clients and caregivers. Our caregivers are equipped to handle emergencies and provide you with peace of mind.
How do I know if A Better Solution In Home Care is right for me?
We would love the opportunity to provide a free assessment to see if A Better Solution In Home Care is the right fit for your needs. Our professional client care coordinator facilitates our FREE comprehensive needs assessments and care plans. A Better Solution clients can be assured the care provided is perfectly matched to their needs and delivered by professionally trained caregivers that are the best in the business!
Contact
How can I get started?
The best way to get started is by calling us at 208-285-2353 or by filling out our form online at https://boiseinhomecare.com/
Who do I contact for further questions?
Please give us a call at 208-285-2353 or email us at Boise@absihc.com.